Zendesk's customer service software allows you to contact your customers efficiently with text, mobile, phone, and email.
Read below to find out how much companies like you are paying for:
Zendesk Suite Professional pricing
Starts at $99/month per user (billed annually). Our data shows that companies don’t get a material discount on Zendesk Professional. Companies can negotiate discounts when they purchase their Enterprise or higher plans.
Zendesk Suite Enterprise pricing
You can get a discount on Zendesk Suite Enterprise. It is purchased through their sales team, and we commonly see discounts of up to 20% when you purchase an annual plan. If you’re looking for Zendesk pricing intelligence or whether you can get a discount on Zendesk Suite Enterprise, request access to our Zendesk pricing insights.
Based on our data, Slack is a popular tool with strong adoption. 61% of our customers have also been using Slack for more than two years.
To gather these insights, we analyzed ~$800k of Zendesk SaaS spending from 44+ companies across Australia, New Zealand, the United Kingdom, and the United States. They are represented in the following company size segments below:
At Hudled, we’re building a SaaS intelligence platform to manage the full lifecycle of your SaaS stack. Our data-driven approach enables you to leverage data to buy the right tools at the best price. To ensure you're getting the most value out of your SaaS stack, get started for free and request a SaaS audit.
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