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Intercom

Intercom is an easy-to-use tool that allows you to communicate directly with each and every customer.

Operations
Live Chat Software

Intercom Pricing Intelligence

Read below to find out how much companies like you are paying for:

✔️ Intercom Support

✔️ Intercom Engage

✔️ Intercom Convert

Pricing insights and key features

Key features of Intercom Support

  • 24/7 Live Chat & Email Support: Allow customers to get prompt responses to their inquiries at any time.
  • Advanced Ticketing System: Allows customers to submit and track their support requests quickly and get automated ticket routing, which helps ensure tickets are responded to by the right person in a timely manner.

Intercom Support pricing

Intercom Support is priced based on the number of seats and the unique people you reach in a given month.

Can I negotiate a discount with Intercom Support?

There is an opportunity to negotiate a discount with Intercom as most conversations are channelled through their sales team. If you’re looking for Intercom pricing intelligence or whether you can get a discount on  Intercom Support, request access to our Intercom pricing insights.

Key features of Intercom Engage

  • Personalized Messaging & Campaigns: Enables businesses to send tailored messages and personalized campaigns within minutes, reaching customers on the channels they use most effectively – web, mobile, or email.
  • A/B Testing & Optimization: A/B testing tools, users can compare different messaging strategies and determine which ones have the greatest impact on engagement levels.

Intercom Engage pricing

Intercom Engage is priced based on the number of seats and the unique people you reach in a given month. Based on our data, there is an opportunity to get a discount on Intercom.

Can I negotiate a discount with Intercom Engage?

You can negotiate a discount with Intercom. If you’re looking for Intercom pricing intelligence or whether you can get a discount on  Intercom Engage, request access to our Intercom pricing insights.

Key features of Intercom Convert

  • Smart Product Tours: Users can create interactive product walkthroughs with customized content designed to increase user engagement and onboarding success rates.
  • On-Site Targeted Messaging & Experiences: Create targeted messaging based on visitor behavior, providing personalized experiences that increase website conversions and sales by up to 20%.

Intercom Convert pricing

Intercom Convert is priced based on the number of seats and the unique people you reach in a given month. Based on our data, there is an opportunity to get a discount on Intercom.

Can I negotiate a discount with Intercom Convert?

You can negotiate a discount with Intercom. If you’re looking for Intercom pricing intelligence or whether you can get a discount on  Intercom Convert, request access to our Intercom pricing insights.

Popularity of Intercom

Based on our data, Intercom is a popular tool that is adopted early in the company’s lifecycle. 45.7% of our customers have been using Intercom for more than two years. Strong product retention is a promising sign when determining whether you should buy or renew a product like Intercom.

Sample

To gather these insights, we analyzed ~$500K of Intercom SaaS spending from 46+ companies across Australia, New Zealand, the United Kingdom, and the United States. They are represented in the following company size segments below:

Would you like more pricing intelligence?

At Hudled, we’re building a SaaS intelligence platform to manage the full lifecycle of your SaaS stack. Our data-driven approach enables you to leverage data to buy the right tools at the best price. To ensure you're getting the most value out of your SaaS stack, get started for free and request a SaaS audit.

Get access to our pricing insights which has 50K+ data points and growing across 3K+ of the most popular vendors

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