Salesforce

Salesforce Pricing Intelligence

Read below to find out how much companies like you are paying for:

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Why upgrade from Salesforce Sales Cloud Essentials to Professional?

• Greater customization and flexibility: Sales Cloud Professional offers more customization and flexibility than Essentials, allowing businesses to create the exact sales process that works best for them.
• Enhanced reporting and analytics: Sales Cloud Professional provides enhanced reporting and analytics capabilities, allowing businesses to track their sales progress and performance in real-time.
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Salesforce Sales Cloud Professional pricing

Starts at $75/m when billed annually. Our data shows companies don't get material discounts with the Professional subscription. Most of our customers receive a discount when they upgrade to Enterprise.
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Why upgrade from Salesforce Sales Cloud Professional to Enterprise?

• Increased automation and productivity: e.g. the Einstein Activity Capture feature automatically logs all customer interactions across phone, email, chat, and social media. This information is then used to generate predictive insights and recommendations.
• Enhanced security and compliance: e.g. the Data Loss Prevention (DLP) feature helps companies prevent the accidental or unauthorized release of sensitive data.
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Salesforce Sales Cloud Enterprise pricing
‍You can get a discount on Sales Cloud Enterprise whether you’re an enterprise spending millions or an SMB spending less than $10K per year. We’ve seen companies secure discounts up to 50% when they upgrade from Professional to Enterprise. The higher discounts also occur when a customer goes to a multi-year contract.

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Can I negotiate a discount with Salesforce Sales Cloud Enterprise?

Salesforce Enterprise can only be purchased through their sales team which means there's an opportunity to negotiate a discount. Below is a sample of real anonymized customers.  If you’re looking for Salesforce pricing intelligence on whether you can get a discount on Sales Cloud Enterprise, request access to our Salesforce pricing insights.
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Why upgrade from Salesforce Service Cloud Essentials to Professional?

• Increased functionality: Service Cloud Professional offers more features like Service Maps and Escalation Rules which enhance the customer service experience.
• Greater scalability: Service Cloud Professional also offers greater scalability, allowing for more simultaneous users and cases.
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Salesforce Service Cloud Professional pricing
Starts at $75/m when billed annually. Our data shows companies don't get material discounts with the Professional subscription. Most of our customers receive a discount when they upgrade to Enterprise.
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Why upgrade from Salesforce Service Cloud Professional to Enterprise?

• Greater scalability: Service Cloud Enterprise can handle more customers simultaneously without experiencing any slowdown in performance.
• Automations: Service Cloud Enterprise allows companies to streamline their workflows and achieve greater efficiency in their operations.
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Salesforce Service Cloud Enterprise pricing
‍Companies using Service Cloud enterprise are typically spending more than $50,000 per year and bundling it with other subscriptions. Bundling allows you to tap into the top end of the discount range, which is 30-50%.

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Can I negotiate a discount with Salesforce Service Cloud Enterprise?

Salesforce Enterprise can only be purchased through their sales team which means there's an opportunity to negotiate a discount. Below is a sample of real anonymized customers.  If you’re looking for Salesforce pricing intelligence or whether you can get a discount on Service Cloud Enterprise,  request access to our Salesforce pricing insights.

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Why upgrade from Salesforce Sales and Service Cloud Essentials to Professional?

• Advanced features: Salesforce Professional offers more features and functionality than Essentials, including advanced reporting and dashboards, custom fields and objects, opportunity management, and more.
• Greater scalability: Enterprise also offers greater scalability, allowing for more simultaneous users and cases.
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Sales and Service Cloud Professional pricing

It’s unlikely you’ll get a discount on Sales Cloud and Service Professional. Pricing starts at $175/m when billed annually. Most of our clients receive discounts when they upgrade to Enterprise.
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Why upgrade from Salesforce Sales and Service Cloud Professional to Enterprise?

• Increased security: Enhanced security features like multi-factor authentication and role-based access controls.
• Scalability: Salesforce Sales and Service Cloud Professional is limited in terms of the number of users and data capacity that it can support.
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Salesforce Sales and Service Cloud Enterprise pricing

If you’re looking for Salesforce pricing intelligence or if you can get a better discount on Salesforce Sales and Service Cloud, request access to our Salesforce pricing insights.

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What should I pay for Salesforce Inbox Enterprise?
‍You can get a discount on Inbox Enterprise. It’s largely dependent on how much you’re spending on Sales Cloud. Based on our data, it’s achievable to get at least 10% when you go to an annual plan.

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Above is a sample of real anonymized customers.  If you’re looking for Salesforce pricing intelligence or whether you can get a discount on Salesforce Inbox, request access to our Salesforce pricing insights.

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Marketing Cloud Account Engagement Advanced pricing
‍If you’re looking for Salesforce pricing intelligence or if you can get a better discount on Salesforce Marketing Cloud Account Engagement Advanced, request access to our Salesforce pricing insights.

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Popularity of Salesforce

Based on our data, Salesforce is a popular tool with strong retention. 48% of our customers have used Salesforce for more than two years. Strong product retention is a promising sign when determining whether you should buy or renew a product like Salesforce. If other companies have been using Salesforce for many years, it may give you more confidence to opt into a longer-term contract while accessing higher discounts.

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Sample

To gather these insights, we analyzed ~$2.4M of Salesforce SaaS spending from 25+ companies across Australia, New Zealand, the USA, and the United Kingdom. They are represented in the following company size segments below:

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Would you like more pricing intelligence?

At Hudled, we’re building a SaaS intelligence platform to manage the full lifecycle of your SaaS stack. Our data-driven approach enables you to leverage data to buy the right tools at the best price. To ensure you're getting the most value out of your SaaS stack, get started for free and request a SaaS audit.

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